One business.
How many versions of it are online?

We find every address, listing, handle and link that claims to be your business, show you what a customer actually sees, and hand you a fix list in the order that matters.

For owner-run local businesses: salons, studios, shops, trades, clinics. Rancho Cucamonga, the Inland Empire, and anywhere with a web address.

Request a free snapshotSee a real report

One business, seen from the outside

  • 2–3web addresses: the old site, the new site, the free one from the booking app
  • 3–4location addresses: the first suite, the move, a listing that never got updated
  • 4–5social handles across platforms, each with a different name, logo or phone number
  • 1contact form, booking link or phone number that quietly stopped working

None of this is a mistake. It is what a few years of effort look like from the outside.

1How it comes apart

Starting a business leaves tracks.

You set up the first website on whatever was fast. A year later someone built a better one, and the old one is still out there. You opened a booking account, and it gave you a free page you never asked for. You moved suites. You changed phone carriers. A friend made the Instagram, a cousin made the Facebook page, and Yelp made a listing for you without asking.

Each of those was the right call at the time. Nobody has the afternoon it takes to go back and reconcile them, and nothing tells you when one of them stops matching the others. So the business keeps growing, and the versions of it online keep drifting apart.

Customers and search engines do the same thing with that mess: they compare the versions, pick the one that looks most current, and trust the whole business a little less when they don't agree.

  • WebsitesThe current site, the one before it, the free page from the booking or ordering app, a domain that still forwards somewhere.
  • ListingsGoogle, Yelp, Apple Maps, Bing, Nextdoor, the chamber directory. Some you made, some were made for you.
  • SocialsInstagram, Facebook, TikTok, Pinterest, LinkedIn. Different bios, different links, different logos.
  • Contact pathsA form, a booking link, a phone number, an email. Any one of them can fail without telling you.

2Why it matters

The quiet cost.

None of this shows up as a complaint. It shows up as a slow week you can't explain.

  • A customer who can't reach you doesn't tell you.They tap the old number, hit a dead form, or land on a page with last year's hours, and try the next business on the map.
  • Search engines trust the version that agrees with itself.When your address and phone number differ across listings, the business looks less established than it is, and it shows up lower and less often.
  • The first impression is often the one you forgot about.The listing you never claimed, the page the booking app built, the site from three owners ago. That is the version a lot of people meet first.

3How it works

Snapshot, audit, fixes.

Each step stands on its own. You can stop after any of them and keep everything you were given.

  1. 1Free snapshotFree. No call required.
    • Send your business name and city, and we look from the outside, the way a new customer would.
    • You get a short written note: three to five things we noticed, and one you can fix today.
    • Within three business days. No obligation, and we won't follow up unless you ask.
  2. 2The audit$300, flat.
    • Every web address, listing, location and handle we can find for the business, and whether they agree.
    • Your contact and booking paths, tested. Your Google Business Profile, read line by line.
    • How you compare to the businesses nearest you on the map.
    • A written report with a fix list in priority order, plus a 30‑minute walkthrough. Some of it you can do yourself the same week.
  3. 3FixesQuoted from the audit.
    • Pick the items you want done. Listings corrected, duplicates retired, profiles filled in, forms repaired, a site rebuilt if it comes to that.
    • Every item is quoted before it starts. Do all of it, some of it, or take the list and run it yourself.
The audit pays for the fixes. Book any fixes within 30 days of your audit and the $300 comes off the bill in full. Decide to do it all yourself and the report is still yours to keep.

4Real reports

This is what you get.

Four audits for four businesses, published with each owner's permission. Phone numbers, emails and street addresses are blacked out. Each one is a snapshot from the date on its cover; some of what they found has since been fixed.

Read them the way an owner would: the summary page first, then the fix list at the end. If the writing makes sense to you without a translator, that is the point.

5Who it's for

A good fit, and not.

Worth your time if

  • You own or run the business, and you can change a listing or a password when you need to.
  • You have been open long enough to have more than one version of yourself online. Two years is plenty.
  • Customers find you by searching, by maps, or by word of mouth that ends in a Google search.
  • You would rather see the whole picture once than keep hearing about it one complaint at a time.

Probably not yet if

  • You have not opened. There is nothing to audit; start with one website, one listing and one handle, and keep them matching.
  • You are a franchise location whose listings are controlled by head office.
  • You are looking for ads, follower growth or a content calendar. This is the groundwork those things sit on, not a replacement for them.

6Start here

Request a free snapshot.

One email. We take it from there and reply within three business days.

Put this in the email

  • Business name and city
  • Your website, if you have one (any of them)
  • One social handle you actually use
  • Optional: the thing that has been bugging you
Request a free snapshotOr text it

Prefer to write it yourself? [email protected]. Audits are written by Erik Hover, who also builds the sites, listings and merch on the rest of this page.